Information on online purchases

How we use your data (Article 13 of the Personal Data Protection Code)

Dear Customer,
The Data Controller, hereinafter referred to as the Seller is:

HYPERBABY
Via Victims of Vajont 12
10024 Moncalieri TO
Tel. 011 6474304

For any request regarding your data, you can contact us at the addresses listed above.
The seller, to provide you with the requested products/services, uses some data concerning you.
This is information that you yourself provide to us. Some of these data are necessary for your registration on the site to provide you with the product/service you have requested (by way of example but not limited to: invoice issuing, home delivery of goods, after-sales assistance services ...), others are optional and will be used, with your consent, for commercial information purposes (by the seller, analysis of purchasing behavior or market research, direct marketing, also through the use of automated methods (e.g. email, fax, sms, telephone contact,…).
Your data will be processed (even through electronic tools) according to organisation, comparison and processing methods that are strictly essential to pursue the purposes described above. For the purposes of analyzing purchasing behavior and direct marketing, the data will be kept for a period of 12 and 24 months, respectively.
Some external subjects (appointed Data Processors) and the following categories of subjects in charge of processing may become aware of your data: employees of the seller, company managing the services provided to the seller for the performance of the e-Commerce activity.
This information will be held with us; some may be communicated to Service and Repair Centres, Manufacturers, Carriers.
You have the right to know your data and to exercise the various rights relating to their use (correction, updating, cancellation, etc.). You may object to the processing for commercial and/or marketing purposes at any time.

General terms and conditions of sale

Dear Customer,
We inform you that the general conditions of sale, set out below, indicate, in compliance with current consumer protection regulations, the conditions and methods with which to proceed with the online purchase on the IPER BIMBO website, hereinafter referred to as the Seller, of the products of your interest in a safe, easy and convenient way. We therefore invite you to read and accept them in order to proceed with the purchase.

I. SUBJECT

These general conditions of sale govern the sale of products marketed by the Vendor to consumer users and users who act for purposes inherent to the business activity.
These general conditions are effective from the date of acceptance of the same by the customer on the site, which is valid in all respects as acceptance pursuant to art. 1341 of the civil code.
The company reserves the right to modify these general conditions of sale at any time by posting them on the site.
Any contractual or extra-contractual liability of the company for direct or indirect damages to persons and/or things caused by the non-acceptance, even partial, of an order is excluded.

II. PURCHASE METHOD

The purchase of the products takes place through access to the site and the relative registration. For each of the products, a description containing the main characteristics of the same is available on the site. All purchase support information is to be understood as simple generic information material.

It is understood that the image accompanying the product description may not be perfectly representative of its characteristics, but may differ in colour, size, accessory products shown in the figure.
Correct receipt of the order is confirmed by the Seller with an automatic reply via e-mail, sent to the e-mail address communicated by the customer at the time of registration. This confirmation message will contain an "order number", to be used in the event of any communication with the company. The message will contain all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.

In case of non-acceptance of the order, the seller guarantees timely communication to the customer.

III. TERMS OF PAYMENT

All prices on the site are to be understood as prices to the public and, therefore, inclusive of VAT.
Prices may vary without prior notice and the only correct price is to be understood as the one indicated at the time of order confirmation.
On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to notification and acceptance by the customer, failing which the order will be considered cancelled.

In cases of purchase of goods with "credit card" payment methods, together with the conclusion of the online transaction, the reference bank will authorize only the commitment of the amount relating to the purchase made. The amount relating to the delivered goods, even partially, will actually be charged to the customer's credit card only upon delivery of the ordered material to the courier.

For further information or to receive support, you can contact the seller directly or the Customer Support team at no. telephone 011 6474304 at the times indicated, the cost of the call is 12 cents per minute from a landline and varies depending on the operator from a mobile phone.

The shipment of the goods takes place only after the acceptance of the order and the receipt of the credit.
In case of cancellation of the order, both by the customer and in case of non-acceptance of the same by the seller, the same will be canceled and the amount committed will be released (the release times depend exclusively on the banking system ). Once the transaction has been canceled, the seller cannot be held responsible for any damages deriving from the release of the amount committed by the banking system.

The seller reserves the right to ask the customer for additional documents proving ownership of the credit card. In the absence of sending the documentation, the seller reserves the right not to accept the order.
Transaction security is guaranteed by a data encryption system (SSL) and by direct, protected and certified connections.